“I found dba Architects by just searching online.I found on Google businesses, dbaArchitects popped up, had great reviews, and they were local to Pasadena, and that was important to me. So I made a phone call. I had a great experience with dbaArchitects. I think one: the project timeline ended up being much shorter than I had when speaking with other architects. I was expecting just a longer timeline, especially with the city of Pasadena, and I think we hadf ewer stumbles than I would have expected. And just the process.I’ve had experience with other architects and the customer experience. A lot of times you can’t get them on the phone, when you need to. So I had a great experience, with Steve, always there and ready to take my call anytime I needed him.
When I first started working with dbaArchitects, the thing that impressed me the most initially was: one just the customer experience. I had been used to other architects that maybe wouldn’t necessarily take my phone call all the time, but just someone who’s right there with me thinking ten steps ahead and ready to make any adjustments that I was thinking of. And the second thing was I actually hadn’t had this experience where working with someone who is really doing a custom job, who is giving me multiple potential floor plans, really just taking the time to think about the space, think about all the elements, the lighting, what other topography and everything, and really just think through a couple of different, completely different floor plans, completely different drawings and designs. And that was really nice. My wife and I really appreciate being able to look at these multiple options and then take one and then be able to customize it even further.
So before working with dbaArchitects, I would say my biggest issue was that the architect I worked with previously just wasn’t there. You paid him the money and he worked on it, wouldn’t really take your phone calls afterward, didn’t know where we were in terms of working with the city and just long, kind of complicated experience without a lot of customer experience. So I’d say my experience with dbaArchitect solves all that, and then it solves a problem that I didn’t even know I had, which was thinking about that I would have multiple options for different designs and very different designs that I would never have thought of myself. I would say if you’re looking to hire an architect, I would highly recommend calling dbaArchitects. I think they’ll be able to give you a great idea of what potential your space has. They’ll be able to give you a very good timeline in terms of what to expect and what milestones would be there. And best of all, they’ll create some of the best designs that you probably haven’t even thought of yet.”